Help & Support

Need assistance? Our dedicated support team is here to help you with any questions, issues, or guidance you may need while using Qonkar. Explore our resources or reach out directly.

Getting Started

Welcome to Qonkar! You can explore all features directly without creating an account. Browse our platform to access services, discover updates, and find the information you need quickly. Our interface is designed to be intuitive, ensuring you can navigate and use Qonkar smoothly on any device.

Technical Issues

Occasionally, you may encounter technical difficulties such as pages not loading, broken links, or display issues. Try refreshing your browser, clearing your cache, or switching to a different device or browser. If the problem persists, our support team is ready to assist—please provide any relevant details, screenshots, or error messages to help us resolve the issue quickly.

Contact Support

Our dedicated support team is here to help you with any questions or concerns. Reach out to us anytime:
Email: info@qonkar.com
Phone: +92‑305‑8214945
We strive to respond promptly and provide helpful solutions. You can also use the live chat feature on the website for real-time assistance during business hours.

Feedback & Suggestions

Your input is valuable to us. Please share any suggestions, report issues, or provide ideas for new features through our support channels. Every message is carefully reviewed to improve Qonkar, enhance user experience, and ensure our platform meets your needs effectively.

●  QUESTIONS

Frequently Ask Questions

Find quick, clear answers—or chat with our AI assistant for instant help.

We offer end-to-end digital solutions: Shopify development, custom web & mobile apps, AI integrations, automation workflows, UX/UI design, and data-driven marketing. Every service is tailored to your goals, so you get a seamless, growth-focused outcome.

Our human-first approach is simple:
1. Chat & Explore – understand your vision
2. Map & Blueprint – create a shared roadmap
3.Design & Build – roll out prototypes and code
4.Test & Polish – ensure speed, security, and usability
5. Launch & Learn – monitor performance and optimize continuously

Typical Shopify projects run 4–6 weeks from kickoff to launch. We move fast by using proven templates, AI-powered recommendations, and real-time feedback loops—so you start selling sooner.

Absolutely. We build custom AI solutions—chatbots, recommendation engines, predictive analytics—directly into your site or platform, giving you smarter user interactions and data insights.

Our expertise spans Healthcare, E-Commerce, SaaS, Retail, Restaurants, Real Estate, Education, and Travel & Tourism. We leverage deep sector knowledge to deliver solutions that hit the mark from day one.

You’ll have access to our project portal with live task boards, milestone updates, and weekly video check-ins. Plus, our chatbot is on standby 24/7 for status queries and quick clarifications.

Yes— our Growth & Support phase means we stay with you long after launch. We handle updates, A/B tests, performance tuning, and feature enhancements to keep your digital products evolving.

Security is built in from day one. We use industry-standard encryption, conduct regular vulnerability scans, and follow GDPR/HIPAA compliance practices—so your data and your customers’ data always stay safe.

Every project is unique, so we provide a transparent, milestone-based quote after our Discovery & Research phase. Typical mid-range projects start around PKR 300,000 with flexible payment options to suit your budget.

It’s easy: click “Book Your Free Strategy Call”, share your goals, and we’ll send over a tailored roadmap within 48 hours. No obligations—just a friendly conversation about your growth potential.